Shipping Policy

Pre-Order Shipping

Privacy Auto is currently sold as a pre-order. Your order is not shipped immediately — it is reserved and shipped together with all other orders once our first production batch is confirmed.

How it works

1. You place your pre-order. Your payment is processed and your kit is reserved in the first batch.
2. We reach 50 orders. As soon as 50 pre-orders are confirmed, production is locked in and every single order ships — no exceptions, no waiting list.
3. You receive a tracking number. Every order ships with tracking, sent to your email.

The 30-day window

The pre-order campaign runs for 30 days, from September 7, 2026 to October 7, 2026. If we reach 50 orders before the deadline, orders ship earlier.

If we don't reach 50 orders

If fewer than 50 orders are placed by October 7, 2026, the batch is cancelled and every customer receives a 100% refund — automatically, to the original payment method, with no request needed. You risk nothing.

Delivery time after shipping

Once your order ships, delivery takes 8–12 business days. Shipping is free on every pre-order.

Questions

Reach us any time at support@helifoundry.com.